2013 Honda Accord Executive 2.0 petrol

Summary:

Very good saloon with excellent manufacturing and disgusting customer service

Faults:

Nothing so far.

However a hailstorm damaged the roof, bonnet, hood and front window, and it now sits for 4 months already, waiting to be repaired.

General Comments:

Pretty comfortable. Look for perforated leather seats; they are very supportive.

Performance is decent, however at the expense of fuel pretty comparable to my old 12-year old Mazda 626.

Automatic wipers are very precise, but the real gain is the automatic short/long headlight beams. The software is absolutely a wonder; it detects cars well ahead and changes the headlights.

The trunk is not very big and the size is awkward - you can fit many small bags, but not 2 big suitcases. Room inside is not abundant, although it has big external dimensions.

The stereo system is outdated for 2013 - only B/W and 2-line display, like an old Opel. Overall a good car for 2008 when introduced, but not for 2013.

The thing which spoils the good features is the customer service - I have never seen in my 18 years of motoring life such a bad dealer. I raised a claim to Honda Europe and got no call back, although the appointed agent claimed to notify them several times.

I will never pass by Honda dealership again.

Would you buy another car from this manufacturer? No

Review Date: 24th November, 2014