Faults:
Cracked paintwork at corner of right rear light cluster (10,000km). Repaired under warranty.
Noise emitted by steering (15,000 km). Traced to faulty steering rack. Replaced under warranty.
Rusty exhaust box after 8 months (30,000 km). Long wait for parts, but eventually repaired under warranty.
General Comments:
A major plus point is the space. There are loads of it with many nook and crannies for storage.
The car handles decently and very comfortable. It is by no means a racer, nor was it ever meant to be.
Performance wise, a 1.6 engine tends to be a bit sluggish for a 1.5 ton car. The 1.8 would be better for want of a manual transmission.
Fuel consumption is greatly affected by traffic condition. more suited to rural rather than urban setting.
The faults that have developed were quite quickly attended to by the service dealers, with exception of the exhaust box, which required an email to the principal franchise holder. Found out these faults were quite common ones affecting the Matrix.
15th Apr 2006, 03:12
Usually QC problems are due to human errors -meaning there is QC check, but that particular inspector who check the work is not doing the work correctly. It also mean other matrixs may not have the same set of problems.The car company should fix all these without cost and send a big apology to the buyer-this is just basic customer service courtesy