Faults:
When the car was brand new it was fabulous, but after a while it had its share of problems.
After about 80,000 miles, every year there would be something wrong with the cooling system, and I would have to get the radiator, thermostat, hoses and most of the cooling system replaced.
The cost to repair an Acura is very, very expensive, because all the equipment under the hood is so close together, making everything hard to get to. When I would get the cooling system fixed, it would cost me almost $2000 every time.
The Acura mechanics wanted to charge me $400 to replace a $2 heater hose, that I ended up replacing myself. It took me 5 hours to replace, because I had such a hard time getting to it.
The power antenna goes out every year, and costs about $300 to replace, but the radio works just as good without the antenna.
The people at the dealership have bad customer service skills, and aren't very friendly.
My seat belts recently stopped working, and when I went into the dealer to get them replaced, the employee looked at the seat belts, acted like I was an idiot and told me they were fine. They were still under warranty, and I had to fight to get them replaced. After talking to the manager, he agreed that they weren't working properly.
General Comments:
I talked to people in the parts department, and none of them own Acuras, because they're a waste of money. When the employees of a company won't buy their own product, that is not a good sign.
They're nice cars when they're new, but with all the money you spend in repairs over the years, you're better off buying a different car.
6th Feb 2002, 10:37
Sounds like you need to try a different dealer. I love my Acura and have very little trouble.