Faults:

Replaced 11 bulbs for headlights and tail lights within first 2 years.

Climate control non functional; lowest setting on climate control is 64 degrees and heat blasts out.

Air conditioning creates outside condensation on windows, requiring use of windshield wipers on a sunny day.

Wheel wells serves as resonators for tire noise for cars equipped with 17" tires and sport suspension. Constant drone in cabin at unacceptable decibel levels, grating on any trip over one half hour.

Front end more susceptible to damage from rocks kicked up by vehicles on the road than any car I have owned.

General Comments:

Audi service is a stressful experience for the owner due to huge demand on the technicians relating to quality issues and poor design. The service managers at the dealerships seem overworked and stressed out.

Audi cannot design a climate control system that works... over engineered and under performing.

Electrical problems keep you coming back to the dealership... and those headlight and taillight bulbs always seem to burn out at night.

Once the warranty is out, look out... the $80K service cost $650 for an oil change, spark plugs and two filters. Oh, and they charge you $12 to top your fluid levels whether you need it or not.

Faults:

There was a recall on the motor we were not made aware of until the car blew up on the interstate in the middle of the night. Apparently this is only a problem with the 02 a4's 1.8t. I live an hour from the dealerships so I had to be towed into the dealership then find a ride home. The dealerships are awful. I had bad experiences with two of them. I've had lots of motor problems and they always find a way to blame it on me even though I have kept up all the regular maintenance on my vehicle! I drive the car a lot, but for the money, I should be able to do that and not worry about the motor blowing up. I had to have the car towed 3 times and getting back and forth to and from the dealership is not easy when your car is blown. Please understand I do LOVE the looks of my little car, and it is extrememly comfortable. All the features are excellent, it's the quality of the motor and the service I recieved that has deffered me from another purchase. Maybe I got a lemon, but I'll not take the chance again.

General Comments:

Please be aware that Audi dealerships take surveys and the service managers salary apparently depends on those surveys. I was strong-armed by one after a giving a bad survey.