Faults:

Driver's window squeaked and the steering column needed regreased. Both fixed under warranty.

General Comments:

We have put 18,000 miles on this car and it has been very reliable. We get 28-30 mpg on the highway. We are very pleased with the Impala.

Faults:

32000 miles: Heat cold at idle, fixed by flushing coolant system.

40000 miles: Tire pressure monitoring system failed on front right tire.

50000 miles: Heat cold at idle again, fixed by filling coolant reservoir.

55000 miles: Water pump leaking and had to be replaced.

60000 miles: Rear window defroster stopped working.

General Comments:

Great car despite several problems above. Nothing really major. Get the remote start, it's great. Got to love the 3.9L engine, wouldn't want anything else, has the roar of a Corvette. Ride is not as smooth as a Buick, but still pretty nice. Seats could use a little more cushioning in the front. Mirrors definately need to be larger.

I still love the car and would buy another one and probably will.

Faults:

Both oxygen sensors went last year, and last week my power steering gave out on a parkway and I narrowly avoided an accident; the tow truck driver got into one though, but without serious problem.

The first year I had a recall that had to do with brake monitoring, and I also have a sound while idling, but it's more like a fast low popping sound.

General Comments:

I have a 2006 LTZ that looks great and runs with power. However when my lease runs out, I think I'll get a Caddy CTS.

Faults:

None, I have had no problems with this vehicle. The only time it's been back for service is for oil changes.

General Comments:

I'm a long time customer of GM and have had little or no problems for many years with any of their products that I've owned previous to this one. I love the On-Star feature and plan on buying another GM product, most likely an Impala.

Faults:

As of 20K I have only the groaning power steering unit - which is being replaced - and lumpy idle.

Worries about the exhaust system life in the North East.

Arm rests on the doors do not have enough padding.

Black interior attracts lots of dust.

General Comments:

I purchased this car to transport my family in comfort and restore the family car vacations.

Not a single passenger has had anything but positive comments to say about the tasteful/comfortable interior, perfect road-trip ride, great stereo and huge trunk. Power is impressive and the engine is joy to listen to (has no problem chasing down import sport coupes, IS 250's and G35's seem to be the most aggressive and learn quickly Impala's are no slouch), braking is a little less than I hoped for, but I am only referring to the "at the limit" levels. Suspension floats, but when dialed in a corner, this big car sticks. Quick transitions are much less graceful. Gauges and controls are all excellent and with the Bose/XM radio, rolling down the windows on a summer day is a lot of fun.

A fully loaded LTZ makes me wish I had gone for the SS, but when I can "Hyper-Mile" a 34mpg local road commute AND still blast to 60 in less than just over 7sec I really can't complain.

Faults:

There is a vibration felt through the seat when driving, particularly felt at speeds 60-80km. This is compounded every time some dirt deposits or drifting snow gets on the wheels. Dealer advises that there is nothing wrong, but anyone who sits in the car can feel it.

Already had one recall for aspect of power steering.

Ticking in the motor, particularly noticeable at idle speed.

General Comments:

Restricted vision to the rear because of small rear windshield, large posts between the windshield and rear side windows, and rear end tip-up all combine to make back up dangerous.

Rear view mirrors too small for adequate vision.

Sun visors too small and the cut-out section near the side of windshield creates vision problem when driving in bright sunlight. I have filled in these spaces with pieces of cardboard.