2003 Honda Accord EX 4 cylinder
Summary:
Terrible customer service
Faults:
Had a blow out on back rear wheel at 5k miles. Bought extended warranty at point of purchase. Honda gave me the run around about fixing the tire, sent me to the manufacturer, they sent me back to Honda. Finally, a week later, after many calls to the Business manager, my tire is fixed. Terrible customer service.
General Comments:
Honda shouldn't have sold me an extended warranty that they weren't equipped to fulfill in house. On the coupe, Honda puts very expensive tires. My quote to get one tire w/labor was $262!
Would you buy another car from this manufacturer? No
Review Date: 9th October, 2003
20th Nov 2007, 19:58
Aren't the tires covered separately by the tire manufacturer? I mean when you buy the car, the manuals include a separate tire warranty by the manufacturer for so and so miles/years.
21st Nov 2007, 15:29
At 5,000 miles you should not have issues.
22nd Nov 2007, 11:36
There is so much crap in the road you could hit in 5000 miles it is not funny. You could have hit something and not even have known it.
22nd Nov 2007, 17:13
My Hondas have had Xenon lights which amplify road hazards with intense light even at night. The NSX (top of the line Honda) also had required ridiculous premature tire replacements initially as well. My TL tires were quite expensive and required vigilance when driving. I would have all tires thoroughly inspected and have replaced if its not from an obvious road hazard. Sorry even if you feel Honda is immune from issues I have often found otherwise.
22nd Nov 2007, 21:45
Okay go out and buy a Ford Focus if you are so Pissed about your TL and its tires.! I am sure you'll be pleased with its best in class quality and reputation. Maybe you should check out the Cobalt. I hear it is a "premium" compact.
20th Jul 2004, 03:41
A tire blowout is not a reflection of your vehicle's reliability. You say that it took a week to fix the tire, but you didn't have to pay for it. You must have a great car if a tire is the only repair it's had.