Faults:
I was recently awarded the cost of clutch repairs for my Hyundai Santa Fe by the Better Business Bureau to the tune of $930.00 and change. That was the amount I paid a non-Hyundai repair shop when Hyundai wanted to charge me $1,900 for a new clutch after 33,700 miles. (Hyundai had already replaced the clutch once for free at 13,000 miles.)
I can't say enough positive about the Better Business Bureau and their arbitrator for making a wise and compassionate decision for a beleaguered consumer. And I can't say enough negative about a manufacturer (and dealer) who don't honor a 50,000 mile warranty, and who don't stand by their repairs.
People, don't be used when they tell you your driving habits are to blame when the clutch goes prematurely on the Santa Fe (again, and again). In my case, I used numerous examples from the Internet about Hyundai Santa Fe clutches failing after low miles. And don't let Hyundai or anyone else -including local mechanics - try to blame you for driving habits - it's bull----.
I'm no mechanic, but I have been driving standard cars for 20 years, and know how to drive 'em quite well, thank you. I'm just thankful there was a support system in the form of the Better Business Bureau to see that justice was served.
28th Jul 2009, 15:37
What do you mean by "Damaged"?
Is the finish flaking off, or are they bent or something?
If it is a finish problem, then yeah, there is nothing the dealer can do, and if they are bent due to driver error or pot holes then there is still nothing the dealer can do. Warranty doesn't cover bad driving or bad road conditions, sorry.