2000 Jeep Cherokee Grand Laredo
Summary:
Decent car, but stupid problems, especially because Jeep does not want to own up to and fix it
Faults:
My door and trunk locks (motor) have failed and makes a horrific sound. The trunk has no other way to lock/unlock.
I've replaced my left tail light over 10 times already!
General Comments:
HELLO,
I have replaced my door motor locks, ONLY to have the same problems reoccur. Now I HAVE NO ACCESS TO MY TRUNK FROM THE OUTSIDE. How could Jeep make a car that can ONLY lock/unlock with the remote key? They WERE NOT THINKING ABOUT THE CUSTOMERS. THAT WAS STUPID.
It is very disappointing to hear from other Jeep owners that Jeep is NOT OWNING UP TO their DEFECTS. I have also received a traffic ticket for their TAIL LIGHT DEFECT! I would like someone from Jeep to contact me immediately to let me know what Jeep is going to do about this. I suggest send me a voucher or check to make these repairs AGAIN! Or contact a local dealer in my area and let them know I will be coming to make these repairs AT NO CHARGE!...
I have reported my issues to Jeep directly on their website, and I will be calling them first thing Monday morning at 1-800-853-1403. I suggest everyone do the same. They are claiming there's nothing wrong with their car. This is because everyone has come out of pocket several times to try and fix it without contacting them directly. I'll never purchase another Jeep again.
Would you buy another car from this manufacturer? No
Review Date: 4th May, 2008
24th Feb 2009, 12:57
How do you get a ticket because of a lift gate lock? It sounds like it has been a pretty good car only replacing locks in 108000 miles. I know it is a pain but have you thought someone may be putting the locks or lift gate together wrong?