Faults:

I currently have 34,000 miles, never venturing on dirt or known bad roads.

My brake rotors squealed excessively, I returned the car back to the dealer primarily for this discrepancy (less than 20,000 miles. The dealer admitted that there was a fleet wide vendor problem with rotors. The dealer fix at that time was to resurface (grind down) my existing rotors. A few thousand miles later I had to pay to get rotors and calipers replaced (less than 34,000 miles).

The passenger side rear door electric window became inoperative the first year, failing again the fourth year. The dealer mechanic admitted that there were many similar switch relay problems with other customers.

The emergency brake handle became inoperative in the third year (disengaged from cable).

An oxygen sensor failed in the third year (check engine light illuminated) not covered by warranty.

General Comments:

I wished I would have read an article like this and saved myself and family a lot of grief.

Faults:

We have driven this car for 3 years, having chosen it as our company car on a lease program with the option to purchase at the end of the 3-year lease program.

We have just been notified that the car, only 3 years old, now requires a brand-new transmission.

Apparently Chrysler does not stand behind their product and when trying to obtain information from a local dealer, our call was transferred to 5 different people all of whom claimed that it was not their problem.

We are extremely unhappy with this situation and cannot believe that it is standard procedure for a 3-year old car to require a complete transmission replacement.

We would never buy another Chrysler product based on the lack of customer service and the fact that a company would treat this as a commonplace occurrence.

We have also had a problem with the steering wheel becoming "frayed". We have never encountered this in any car. This is the first Jeep Grand Cherokee (fully loaded) that we have purchased although we have leased them through the benefits program before.

General Comments:

This car is uncomfortable to ride in, expensive to run and obviously poorly constructed.

Chrysler Corporation was a company that I thought had high integrity and pride in production... this situation has convinced me differently.

Faults:

Water pump.

Pulsating brakes.

General Comments:

The inherent brake problem seems like a safety issue.

Faults:

Fuel pump went bad around 40,000 miles.

General Comments:

I read previous reviews of this vehicle, and besides the fuel pump problem, I cannot relate to all the rest of these other owners problems. My Jeep is very dependable, and I have never had a problem with it besides the fuel pump.

Faults:

Just purchased this vehicle. It is 2WD, but loaded! Leather, power moon roof, heated seats, tow package, 4-wheel ABS disks, on-board computer, and everything works except the right window. The small used car dealer has promised to fix that. It drives well, accelerates smoothly and shifts smoothly. There is tire noise (don't think it's bearings), but the tires are on their last 5,000 miles. These "off-road" tires don't belong on a 2WD anyway. For $12,300 before tax and license, it's like my '99 5.7 4x4 Durango, only more luxurious and way better on gas.

General Comments:

Hope all the other bad reviews are just not being offset by happy owners. The "loaded" model is quite nice.