Faults:

Rust around the rear hatch latch, which recurrs every year.

Dead batttery, and electrical system failure within first year.

General Comments:

We've given up on the cheap Kia batteries and spent our own money to replace it with a Sears Die Hard.

Every year since we've owned our Sedona, we've had to get the rear hatch rust re-painted under warranty... but every year it rusts through again.

Faults:

Various warranty Repairs

Replaced:

Power steering pump

Coolant hoses and pipes

Exhaust pipe and bracket

Rear shock absorbers

Interior trim pieces.

General Comments:

I purchased my Sedona new in January 2002 from a dealer here in Barrie Ontario Canada. The van has not been the worst nor has it the best vehicle I've owned. The dealer has been responsive and acted favourably to the numerous warranty issues this vehicle has presented.

The vehicles mileage is approaching 60,000 mile (96,000 kilometers) and according to the service schedule the timing belt and spark plugs must now be replaced. The dealer initially quoted a price of $1100.00 just to replace these two items. This seemed a tad high so I contacted other Kia dealers in the Toronto area to quote. I found that prices to replace these two items ranged from as low as $640.00 to as high as the $1200.00 quoted by a New Market dealer. A dealer in Brampton mentioned that they offer a 96,000 kilometer service package that includes replacing the plugs, timing belt, fuel filter, air filter, oil & filter and brake servicing as well as a few other items for $895.00 all inclusive and they'll provide a rental car free of charge.

I decided to contact Kia Canada. After explaining the situation, I asked if there was a standard price for vehicle maintenance, Kia Canada said the dealers can charge what ever they want, kind of a like or lump it response.

My suggestion to any potential Kia owners is find out what the dealers maintenance charges are in writing before you sign the deal. I think there may be a lack of integrity practiced by some Kia dealers and Kia Canada appears to be somewhat apathetic.

Because Kia and its dealers allow this type of situation to exist, I will not purchase another Kia. You have to have some trust in who your dealing with.

Faults:

1. Fuel Gage doesn't read full. Must top off fuel to ever get gage to read Full.

2. Spring clips on head rests pop off and won't fit back in place.

3. Fuse Panel cover falls off.

4. Knob on Rear Air fell of (was fixed by dealer).

5. Rear Hatch must be slammed to close.

6. Van has sputtered and died a few times after initial start up. Choke seems to stick or there is a problem with the computer/sensor. Dealer says nothing is wrong. Again, DEALER SAYS.

7. Sun shield light/mirror for passenger broke.

8. Windshield has been replaced twice and has a new crack in it. KY State insurance replaces for free thank God!

9. Minor specks of rust have formed. About the size of Pencil lead. Around windows.

General Comments:

The above items are pretty insignificant in my opinion. Yes, had I spent more on a Toyota I would be ticked. These items are purely cosmetic and can be replaced at little cost.

I like the engine. It runs well and we have been on several trips since we purchased this van. We were hesitant since this van was the "first" van made by KIA. The interest rate of 1.9 and 100,000 mile bumper to bumper warranty was tough to pass up. It's the 2002 model even though we purchased it in Oct. of 2001. We really like it and recommend it.