2019 Lincoln Nautilus Reserve 2.7L V6 turbo

Summary:

The worst car I’ve ever owned

Faults:

Engine timing is totally retarded. While driving slow, if I press the accelerator quickly to accelerate, the car hesitates (does not accelerate) then surges forward. Scary. It’s not easy to feather the accelerator in slow moving traffic.

Navigation is very unreliable. It has generated wrong directions many times. It has changed the destination I inputted. Cannot be trusted.

Nav screen freezes at times. After completing the turn as shown on the screen, screen still shows the same command instead of showing the next move. Unsafe because one may be tempted to make a sudden change, causing an accident.

I have had some near misses, traveling to Branson and St. Louis, MO. Now, I just use my iPhone for directions. Dealer person said “can you read a map?”

Vibration at highway speeds:

From the day I picked up this new car, there has been vibration at highway speeds. Brought it back to the dealer several times. One guy kept saying “it’s within spec”. Finally, I recorded the vibration with my iPhone while dealer was riding with me. They replaced the tires. Vibration is gone, but only after a lot of blood, sweat and tears.

“Stop & start” feature only works part time. I never turn off the switch, but it does not work all the time.

Heated Steering Wheel:

This feature is nice, when it works. In this car, it is not a sure thing whether it will work or not. I never turn this off, but it turns on/off by itself.

General Comments:

I’m paying a lot of money every month for this car.

I totally regret getting this Nautilus.

I’ve had a new Volvo, new Jag, new Continental, MKC, Expedition, several Explorers, several Escapes, 2 Mazdas; every car listed was new when I got it. I never took any of these cars back to the dealer for repairs.

Now I’m stuck with what I believe is called a “lemon”.

Would you buy another car from this manufacturer? Don't Know

Review Date: 20th December, 2019

20th Dec 2019, 22:12

That is a brand new model in 2019 for Ford. There are going to be a few problems when a new model comes out. Also check with carcomplaints.com before buying any new vehicles and Edmunds.com to see what the comments are given by the people that buy them. Car makers are under pressure to get great fuel economy and have an engine that doesn't give out any smog, which is very hard to do. Also your best bet is to lease a car instead of buying new and have an option to buy if it turns out to be a good vehicle. If it is a dud... you can just turn it back in to the dealer. Over the next 15-20 years there are going to be a lot of duds made because of fuel ratings and smog requirements. Some car makers are not going to be able to get it right with some of their models.