Faults:
We have a 2003 Saturn Vue, and there have been complaints made.
When it was first purchased, we were told it was just how the car sounded.
Then the snow came. We got stuck in the snow and followed the instructions in the manual to get it out; that was in February.
While on a trip to another city, the car just stopped moving. It comes on, it just won't go forwards or backwards. That was on the 5th of March.
Now it is the 10th of March 2010 and the dealership says they don't know what is wrong with the car. They say they will have to get a specialist to look at it, because they don't have a clue what's wrong.
General Comments:
I think that car should have been looked at closer in the first place. For the complaints being made since the car was purchased there should have been some flags raised or at least an eyebrow. There is no reason as to why this problem should be persisting if it was reported to the dealership in the first place.
If customers do the right thing in reporting what is wrong with the car, then the car dealers should do the right thing, and honestly find and fix the problems they seem to be having with the transmissions.
14th Apr 2010, 12:36
I am from Russia, and also used a Saturn 5 manual speed; nice car. It's covered about 72000 miles.