Faults:
On delivery (27 miles on the clock), the brakes lights were jammed on. Took two visits to the Ford workshop before it was fixed, in the first week of ownership.
Electric door mirror on passenger side non-functional on 3 separate occasions. Dealer took 3 years to fix this fault properly (under warranty luckily).
After 3000 miles, the finish on the steering wheel started to come off (dealer said this was normal wear and tear).
After 4 years and only 15,000 genuine miles, the seals between the front panels and the bulkhead failed. This allowed rainwater to ingress into the foot wells. Wrote a letter of complaint to Ford Customer Service in Glasgow, but was effectively told that this was normal wear and tear for a car of this age and mileage! Cost 300 quid to get fixed.
Currently cannot use the heated rear screen as this blows the fuse to the instrument cluster.
Rear parcel shelf has never fitted properly.
Odd rattles inside coming from the drivers door. Cannot locate fault.
Electric windows occasionally do not function. Intermittent fault.
Paint work is very fragile, it chips very easily, especially on the bonnet.
General Comments:
What a great shame!
As a drivers car, this vehicle is simply superb, handles like a dream and has great performance through the gears. It should be a winner.
Unfortunately, poor build quality, indifferent dealer service and general denial of these problems by Ford UK themselves (after I wrote to complain about the shoddy build quality), all combine to ensure that I shall never buy another product from this company.
I am buying an Audi S4 this summer (anyone know any reason why I should reconsider this choice - I would be grateful for comments!)
6th Nov 2022, 22:11
Comment a bit late but - Ford Puma was overrated as you know, also suffered badly from rust just like the Ford Ka from the same time period.
And I bet the Audi S4 was a car you very much enjoyed :)