General Comments:
Since I picked the car up, there has been a persistent rattle from the engine bay when under load at about 2500rpm. The car has now been back to the dealer four times. They now suspect that the problem is caused by rattling pipes that run along the bulkhead. However, no sign as yet of them actually fixing it.
Wax was left on the alloy wheels after delivery. Sorted out under warranty.
Corroded rear wheel hubs sorted under warranty.
Dealer unable to find the oil leak.
Overall, I still love my Lexus. It really is a great car, it's just a shame that the ownership experience has been ruined so far by the persistent rattle! The dealer has been as helpful as possible. They even got a Lexus GB technician down to drive the car. He said that he has never heard the noise before, so I am beginning to lose faith that they'll fix it. They are now going to insulate a load of pipes that run along the bulkhead.
If Lexus cars are SO reliable, and have so few problems, Lexus should just replace my car now as a goodwill gesture, rather than me continue to have all this hassle. That would redeem them in my estimations and would ensure that I buy my next car from them when this one is three years old. The loan IS200 I have is lovely! No rattle!
If Lexus want to push themselves as a premium car manufacturer, they should act like one. My car is not up to standard and should be FIXED or REPLACED. Promptly.
18th Apr 2001, 01:36
Rear tyres worn out...?, Oh I wonder what that was from <Sigh>