2000 Mercedes-Benz CL CL500 5.0
Faults:
When the car was 12 months old I noticed that rust had appeared on the driver's rear quarter panel. The dealers resprayed it without an argument. Two years later rust has re-appeared on both rear quarter panels. The dealers have offered to respray the panels again without any argument. I demanded that the defective panels are replaced. They had to consult with Mercedes Customer Services, who have refused to replace them.
General Comments:
The car is a disgrace to the 3 pointed star marque. What is even more disgraceful is the arrogance of the people at the head office of Daimler Chrysler U.K. they didn't even bother to come and inspect the vehicle. I have been driving top of the range Mercedes for nearly 25 years and to be treated in this manner is astonishing.
I have been left no option but to issue proceedings against Daimler Chrysler.
After that the car will be displayed in all its rusty glory outside a Mercedes dealership in Manchester advertising the problem.
Would you buy another car from this manufacturer? No
Review Date: 16th October, 2003
22nd Mar 2005, 14:23
We also have a Mercedes car (E Class Avangarde, 2 years old) with rust problems. Initially it was only the boot lid, but problem now spreading. We have tried to trade this in, but Audi and BMW dealers are not interested as they know of the rust problems. We are seriously considering contacting BBC's Watchdog to ask if they would investigate as maybe their viewers with Mercedes are experiencing similar problems.
10th Jun 2004, 06:39
To fit a new quarter panel is serious surgery and would result in far worse problems than minor corrosion.