2005 Nissan X-Trail dCi SVE 2.2 turbo diesel
Summary:
It is not supported by a caring manufacturer
Faults:
Between the date of purchase of the car as new in May 2005 and 20th October 2006 I had not experienced any mechanical problems with the car.
On the 20th October whilst away on holiday the clutch failed whilst towing my caravan. I was brought home to my local dealer on a low loader.
The diagnosis was confirmed as a burnt out clutch.
A warranty claim was submitted to Nissan who after consideration rejected the claim, but agreed to make a good will payment of 50% of the repair costs.
This was their only and final offer.
General Comments:
Nissan warranty does not do what it professes to do!
Would you buy another car from this manufacturer? No
Review Date: 7th November, 2006
22nd Feb 2007, 00:06
I am wondering what the rated towing limit for your Xtrail is and how much does your caravan weigh? Did you tow that caravan with your Vauxhall? From my perspective, and I’m trying to be objective, if no one else has had the clutch problem and the dealer can see your trailer hitch on the back of your vehicle, they would think “abused” clutch. I don’t mean to point fingers, but I’m trying to make the point that Nissan, by paying for half, was, I thought, reasonable considering. They are accepting half of the responsibly, are you sure you are no way responsible too? Anyways, if you look at many of the complains on the Car Survey, most car manufactures, if there is any indication or suspicion of abuse, give zero. You got 50% and if you have no evidence or proof to show otherwise, well consider yourself lucky.