Faults:

Two glovebox catches have failed. A common problem, and necessitates replacement of the complete lid, as the catch is "sealed in".

Lots of squeaks and rattles inside, particularly the parcel shelf, glovebox lid (on the rare occasion it will actually latch closed), and centre console.

Mass Airflow Sensor at 31,000 miles (warranty)

Glowplugs at 36,000 miles (not covered under warranty!)

Uses a litre of oil every 900-1,000 miles! This means an oil top up every time it is filled with fuel! Told "it's normal"

General Comments:

Lovely car to drive, and excellent TDI engine giving barely believable economy, with good, useful performance. I drove both the 115 and 130PS versions and thought there was very little in it, although the 115 PS is not quite as refined under load.

Unfortunately, despite its strengths, the ownership experience has been spoiled heavily by poor build quality, so-so reliability and unsympathetic dealers. I know all engines use oil for example, but find it hard to accept that the oil needs to be topped up at every refuel to avoid it dropping below the "MIN" mark on the dipstick. The dealer isn't interested and fobs me off.

"VW Approved Used" warranty has weasled out of paying for both the glovebox catches that failed, and the glow plugs which made starting a nightmare through the winter of 2003/4. The former is particularly irritating as it is a known fault on the mk4 Golf. My father's year newer 130 and his work colleague's 1.6 petrol have both had the same problem.

Although it seems to be a quality machine when you sit in it, the mk4 Golf somehow lacks the "hewn from rock" feel of the mk1-mk3 Golfs. Although the interior is comfortable and constructed from expensive looking materials, the standard of fit and finish, not to mention durability are well below what I expect from a so-called "quality" brand. My brother has a Focus with twice this mileage which has fewer creaks and squeaks inside.

After a Mk1 Golf, a Scirocco, two mk2 Golfs, and 2 mk3's, this will be my last VW. I didn't mind paying a price premium when I was getting quality, but now I feel they have been caught and overtaken even by mainstream brands. A shame, as the car itself is lovely. I'm not prepared to risk a mk5 however.

Faults:

Both door locks failed. Ring around the lock barrel snapped in both locks.

Window regulator failed on driver's side. Window clamps held onto regulator mechanism by two plastic clips (which snapped).

Random doors lock/unlock on activation of central locking.

Have replaced more brake-light bulbs than I care to remember.

General Comments:

Generally, the bulid quality of this car is good; it feels solid and I have not had any problems with the engine.

It's a shame that VW have cut corners with the locks and windows. Why would you possibly attach the window to the regulator with weak plastic clips?

Faults:

Mass airflow sensor went month outside the warranty.

Central locking stopped working, consequently the petrol cap couldn't be opened

Brake light bulbs regularly burning out

Driver air bag sensor has had to be replaced 3 times in 1 year

Brake disk sensor stopped working after a year.

General Comments:

Performance reasonable and relatively good on fuel. I got about 46mpg on long journeys.

But when the dealers warranty expired I had no end of problems with the car.

There is definitely an electrical problem with it. The central locking fuse keeps blowing.

The Mass Air Flow sensor went, which I found was a common problem with VW turbo diesels. And cost 450euro to replace.

A dealer service cost about the same to my surprise.