Faults:

Replaced gearbox (within dealer's warranty)

Air con has now failed.

General Comments:

The car performs well is comfortable and bright with good driver's position and all round visibility. Comfort and performance wise it's a massive improvement on the Renault Espace we had before. My local VW dealer is dire so I'm always worried when something goes wrong with it. Currently the aircon is on the blink and I have been warned that replacing the main unit costs £900. I wouldn't bother, but I've got three kids under 6 so if it gets hot in this car (and it is a mobile greenhouse) all hell breaks loose.

Faults:

Plastic apron around base of windscreen cannot be seated correctly and vibrates against glass at motorway speeds. It has been looked at on seven separate occasions, but dealer is not able to correct it. The noise is not acceptable and at £24,500 I feel VW should do more to inform dealers how to correct this fault.

General Comments:

Otherwise the car is very sound and I have no hesitation in recommending it to other families needing 7 seats.