2002 Chevrolet Impala LS 3.8 series 2 from North America
Summary:
Great performance, mileage, ride, very spacious, pleasure to own
Faults:
ISS, steering shaft develops clunk every 50000km or so, just needs grease. 80 dollar fix.
Heated seat element failed.
Power sunroof was acting up and developed a leak.
Rotors developed a shake, needed turned down. Must be a cheap part. I will replace when brakes wear out for the first time (have not in 65000 km)
All these problems were fixed under warranty. Not an issue to this day.
General Comments:
The car rides very well, a great balance between sporty and cushy.
I have the demo model and it is jammed packed with features, everything I would want.
Engine has ran perfectly, has enough power for the average person. It will leave 10 feet of rubber with both tires with traction control off.
Plenty of interior room and I'm 6'3 225 lbs.
Trunk is very big.
The car looks very nice to me, sporty and elegant.
The armrest on the door is quite hard, could use some padding.
Mileage is great. I get (in Canadian gallons) 25-30 city, and 38-44 highway (90kph) average is 35. I accelerate to 3000rpm and cruise easy on the highway.
That's Toyota Camry mileage on the highway.
I really enjoy my 2002 impala LS.
Would you buy another car from this manufacturer? Yes
Review Date: 28th September, 2007
2nd Oct 2006, 14:47
I have virtually the same car (2002 Impala), same mileage, and same problems. GM really should offer a free fix for their inferior manifold gasket. It's a faulty design that is likely to lead to bigger engine problems.
I called GM about the manifold gasket problem and found out there is a "customer satisfaction program" for this issue, but I didn't qualify because my VIN didn't have a "K" in it. By the way, those of you lucky enough to have the winning lottery "K" in your VIN can contact your dealer and refer to notice #03034 to get the repair free of cost.
So, even though I suffer from GM's same poor design, they won't fix it without charging me their exorbitant repair rates.
I used to like GM and prefer to buy their cars and trucks. Now, they will be low on my list of vehicle choices.