2009 Chevrolet Spark from Czech Republic
Summary:
Dangerous unreliability issues
Faults:
We have owned our Spark from new, and it has covered less than 24,000 miles and has full service history from the supplying dealership.
This summer the car started to develop a major misfire (engine management lamp illuminated), leaving the car almost un-driveable. The dealer was contacted and they told us to drive it to them for inspection. The dealer kept the car a whole week, during which time they diagnosed a failed injector, which they replaced. Even though still within warranty, this fault was declared not covered and we had to pay for diagnostics, the component, and labour.
1/2 tank of fuel later the problem returned, leaving my wife stranded on a major motorway, with a 3 mile walk to the nearest exit.
Our complaint to the dealership was met with the exact words "It's a Spark, what do you expect". Truly amazing customer service...
Against our better judgement, we returned the car to the dealership once more... Once more diagnostics indicated that an injector needed replacing, once again we had to shell out for replacements and labour as the warranty did not cover the fault.
1/2 tank of fuel later, the problem returned.
We have lost confidence in our little car, and more importantly the Chevrolet brand.
PARAPHRASING THE MAIN DEALER'S OWN WORDS: THE CHEVROLET SPARK IS CRAP, AND UNRELIABILITY AFTER 24,000 MILES IS NORMAL.
OUR ADVICE: AVOID COMPLETELY. THE CAR IS UNRELIABLE, DANGEROUS AND COSTLY TO KEEP ON THE ROAD. DEALER SUPPORT IS ABYSMAL.
Would you buy another car from this manufacturer? No
Review Date: 29th October, 2013
15th Jul 2014, 16:33
Chevrolet are pulling out of Europe entirely in 2015, so get it mended, then sold ASAP.
I feel so sorry for those still buying the new models now, who are not aware that Chevrolet will only be in Russia and USA from late 2015.