Good performer
My car would not start, the key turns but the car doesn't start. There is a clicking sound on the cabin hole. I checked the fuses on the cabin hole and all of them are OK. Is there something that I can do to solve the problem?
It's been a great car, but now the problems are starting to surface.
Would you buy another car from this manufacturer? No
Review Date: 14th December, 2009
Great
Nothing.
Easy entry and egress.
Very spacious and well designed interior, which is easy to convert to various seating configurations.
My vehicle has the grey interior, which has a much airier feel than the oppressive all black interior that seems to be popular among European car manufacturers at the present.
Nothing has gone wrong, but the auto transmission could be better - it is a bit clunky, and the suspension is stiff, which means one feels every bump if the road surface is not smooth. Servicing is reasonable, and only needed once a year.
Would you buy another car from this manufacturer? Yes
Review Date: 15th September, 2009
Good looking, practical, no sports car, can be thirsty
Shortly after delivery the fault log was indicating "Rear suspension fault". The car has air suspension at the rear. Dealer diagnosed a faulty battery, which had insufficient power to pump the suspension on unlocking the car. Battery was replaced under warranty and the problem has not reappeared.
After about 30k miles, the fuel filler flap would not open when the release button in the dashboard was pressed. Dealer said this is a common fault and that Citroen had advised a free of charge repair for it. Problem has not reappeared since dealer did the repair.
Car is fitted with the Blue-tooth hands-free phone kit. If you try to synchronise too many contacts from the phone to the car on initially establishing the bluetooth pair, some of the contacts stored by the car become corrupted. I got around this by syncing about 20, adding another 20 and syncing, adding another 20 and syncing etc.
Fuel consumption was originally in the 40~45mpg range, but dropped to consistently below 40mpg after about 30k miles. Following the 40k service it has returned to run in the 40~45mpg range.
ESG gearbox compared to VW's DSG? The DSG is a better "full automatic", but the ESG, which is not claimed to be a "full automatic" is a better semi-automatic than the DSG. I normally drive the car in M-Mode, except when using cruise control on the motorway when I use the A-Mode.
It's no sports car but pretty comfortable - a motorised sofa, which is what it's supposed to be.
My car is the 5 door version. It tends to wander in (not very strong) crosswinds, rather like the early Ford Sierras. I've read similar comments in forums so I don't think its tyre pressures or anything specific to my car.
In normal UK driving it can return 40~45mpg. But cruising French Autoroutes at 130kph with 3 people and a full boot this drops to <35mpg.
It's well built, a big improvement for Citroen compared to the Mk1 Picasso. But also very expensive compared to the Mk1 Picasso. £23k for a Citroen MPV! Somehow it feels a bit characterless, as did the Touran, but not something I could say of the Fiat Multipla I had before the Touran.
Would you buy another car from this manufacturer? Don't Know
Review Date: 8th December, 2008
I wrote the original review. The car has now done 61500 miles and just had its 60000 mile service. The service included a software upgrade to the gear change "gird" and software adjustment of the clutch biting point. The gear shifts are smoother in "A" mode now. Generally the car had no serious problems until it was serviced. But a couple of days after servicing the air conditioning would not blow chilled air, only ambient air from outside and the car was draining its battery overnight, eventually failing to start completely. Today it's been fixed by my local Citroen dealer. No parts where changed, just more software upgrades, including one for the Body Systems Interface (BSI) unit; and re-pressurising the air-con. The dealer says it it's only drawing 20mA from the battery now when parked up, which is "in spec". But they've no idea why it suddenly started draining the battery when parked. I'm now waiting to see if the battery is flat again tomorrow morning - watch this space!
Car started fine. Looks like the software upgrades fixed the problem.
The wheel bearing was replaced by a Citroen main dealer, and the car now vibrates under braking. Looking underneath the car, I've noticed that the undertray is cracked. The mounting bolts have been tightened before correctly aligning the tray, stressing the tray and causing the crack. The Citroen dealer probably did this last time they changed the oil, as nobody else has ever done any service or repair work on the car.
72,000 miles had vibration when braking. Citroen dealer replaced all brake pads (1st replacements since new) and the front discs.
74,000 miles it's vibrating under braking again. Will be returned to the Citroen dealer for investigation.
Citroen dealer has admitted that when they replaced the failed wheel bearing, they damaged the hub, which caused the wheel to not run true. Hence the brake discs warped and needed replacing 2000 miles after the wheel bearing was replaced. And then the new discs warped and needed replacing 2000 miles after they were fitted. GBP215 for the bearing to be replaced (and hub damaged). Approx GBP450 for the pads and front discs to be replaced (because the dealer had damaged the hub doing the wheel bearing). The dealer says the current replacement of of hub, bearing and disc will be free of charge. But I've still had to pay for discs that were warped because of the errors made by the dealer when the bearing originally failed.
80,000 miles: Armrest on the driver's seat has fallen off. Fuel filler cap is sticking closed, again. It's off to the dealers for a service soon.
80,000 service was just under GBP500
82,000 Eloy system needed work, another GBP300
83,000 "Suspension Faulty" warning on display. Car booked into the dealer again.
14th Jan 2010, 16:48
Is there anything you can do?
Take it to the dealership and make them fix it!