Faults:
When I first bought this Escape, I had it one day and the steering wheel actually broke off. I should have had them replace the car!
At 5000kms only, I had them replace the CD Player.
At 20,000kms they did several recalls and replaced the brake rotors.
It took them 3 times to get the steering wheel back on properly all the while arguing that there was nothing wrong with it, like I didn't know what I was talking about. I just wanted it back the way it was!
Right after the warranty expired, the ABS computer just quit and had to be replaced. Cost $1200.00!
Tie rods had to be replaced twice. Brake rotors warping three times needed to be replaced.
It was about this time the rear windshield wiper motor quit working as well as the drivers side control module for the windows.
Then the heat control knob just broke when I was turning the heat on one day and get this... it broke inside the dash. To fix it, it needs a whole new unit!
Now at 250,000kms my transmission is gone! Looking at over $3000.00 to fix it.
I spoke to Ford about these problems and quality issues and they said they would do nothing to help. I asked if they stood behind their product and they said yes. I said if you stood behind your product you would fix these issues. No help at all.
6th Aug 2008, 07:08
Ford transmissions fitted to small/medium sized cars will usually never last much longer than 100K miles, maybe 150K if you are lucky. Ford made crappy transmissions 20 years ago. They made crappy transmissions 10 years ago, and they still make crappy transmissions. Remember the Taurus or the Probe auto transmissions in the nineties? I'd say 80-85% failed before 150K. Some as low as 60K. And a used Ford with a failed transmission usually meant that it was a write off. And people shopped elsewhere after that.