22nd May 2006, 17:50
We have had nothing, but major problems with our 2004 Ford Explorer - Eddie Bauer. We have had our SUV in the shop more than six times for the same thing - the transmission. Who expects to buy a brand new car and have nothing, but problems. How upsetting!
2nd Oct 2006, 13:55
I don't have an '04, but I do have an '05 LTD Expedition. Beautiful SUV that seems to be holding up very nicely at almost 30k miles. It has literally every option in it.
The only downside, when I'm not paying attention, the stupid navigation takes me about 3 miles out of the way then has me do a u-turn and brings me 3 miles back to where I was, which in reality is only about 100 yards from where I was. If you know where you're going, you might as well turn it off; it's saved me a few times though.
And, for $50k, you'd think they'd put a half way decent stereo in the car. There's literally no bass. 10 speakers, but no bass. My old Eddie Expi. had a better stereo system than this one.
4th Dec 2006, 02:50
After going through 4 transmissions in my 03 EB all before 20k miles I dumped, because Ford did not want to replace the fifth one. I ended up getting a 2004 Expedition EB and what a mistake that was! It only had about 30k miles on it, and the air suspension was replaced twice, the radiator 4 times, the front seat cushions and seat covers, as well as the seat frames and power seat motor assemblies have been replaced so many times that I lost count, and every time they replace something they can't seem to get it right. Fortunately, there were no problems with the transmission on this one, but the service engine light came on as soon as I drove off the lot, and the computer had to be reprogrammed 6 times, and the ECU was replaced twice. I didn't really care because the truck had a warranty and they kept fixing everything. All I had to do is make a big scene at the dealership, but I feel sorry for anyone that would ever consider buying one of these with 100k plus miles and no factory warranty. And don't think that those extended warranties that they sell you will help. Before you get one make sure that you read the fine print. I hope that this will help you make a decision of staying away from Expeditions, let alone used ones. Don't get me wrong they look good, but that's about it...
28th Jan 2007, 14:30
These days, What can you expect from Ford? It's going through its worse bankruptcy in its 100 year history.
3rd May 2007, 11:19
I agree with the previous poster.
It does seem like an unreasonable claim, but if its true, then the driver has to be doing something terribly wrong with it, and abusing the vehicle such as towing too much weight with it, driving it too hard, anything that may cause excessive heat in the transmission. As for the interior issues, sounds like you have a bunch of useless mechanics at your local Ford dealer which does not speak well of Ford's Human Resource department at that location, I suggest going to another dealer if there is one within a reasonable distance. I apologize if you are not driving your vehicle hard or carelessly, and it truly is the fault of the vehicle, but I have my doubts.
15th Oct 2007, 16:13
When I took my '99 Expy E-B to a dealer near my house for 1st check up and recall on front brakes at around 10K, the dealer insisted that it had a bad transmission that needed to be replace under warranty, I refused because I thought everything was working fine, but the dealer made me feel uneasy because he scared me with "it eventually will goes out when you're out of warranty and will cost around $3k-$4K" I went home and checked with a friend who had the same year model that took his '99 Expy to that dealer, my friend said that he let the dealer replaced transmission under warranty because the dealer convinced him that he had a bad transmission. Guess what, now at 140K, the same original transmission is still going strong, no problem. The greedy US car dealers are destroying the car manufacturers and their workers.
10th Jun 2008, 11:31
I bought a 2004 Expedition Eddie Bauer this past November 2007. Love the vehicle but this morning I went to leave and it's acting like it doesn't want to crank and all the dials on the dash are going crazy. It's never given me a minutes worth of trouble before today. There is no check engine light on and system checked out OK on all points. Any suggestions from anyone would be greatly appreciated. Thanks. Mary.
24th Mar 2006, 11:52
I tend to agree with the previous comment. This review sounds too much like the lady who was complaining that her Jeep Liberty was junk because the front tires were always wearing out, it was hard to steer around corners, and the drive train was shot after 40,000 miles. Then she finally admitted that she has kept it locked in 4-wheel drive since the first day of ownership! Why do these people buy 4x4's when they don't know the first thing about what they're for or how to use them, and have no need whatsoever for them? And then whine how American cars are junk and they will buy a Toyota next time.