2001 Ford Focus Zetec 1.8 TDCi turbo diesel from UK and Ireland
Summary:
Good enough car, no customer care, and an arrogance to go with it
Faults:
Apart from normal ie battery replaced 2009.
Can anyone tell me why genuine Motorcraft Oil Filters have disintegrated (2 in a row, causing the engine to lose oil rapidly)?
The car has been serviced all its life, including a new filter each time at 10K miles instead of the 12.5K recommended by Ford, by Ford dealerships.
So much for having to use Motorcraft genuine parts, never again.
They must be made from crap metal; I've never had any make of filter in any car ever do this before.
It has a Unipart filter fitted from today, and no more dealership servicing either; typical of FORD to not want to know.
General Comments:
Ford has the worst record of customer care! And not only in my experience, Google it.
They have the cheek to say you have 3 years warranty, when in reality years 2 & 3 cover very little.
"Sorry, that's not covered" seems to be the well rehearsed response at dealerships.
Would you buy another car from this manufacturer? No
Review Date: 30th June, 2011
8th Jun 2011, 16:17
I owned a 2001 Focus ZX3 for a year and half and was entirely happy with it.
I needed a second car fast, and a friend at a Mazda dealership had this 107000km dark green ZX3 someone had traded in. At first I was a little concerned about Ford reliability and quality issues, but since it was in good overall condition, at a fair deal and I was short of time, I decided to buy it and later in the summer trade it for something else.
But it proved completely reliable, very good on gas (2.0L Zetec) and fun to drive. I enjoyed the very nice handling, the smooth engine and the gas consumption (compared to our 2005 Mazda 3 GT 2.3L).
It only died on me once and that was just a corroded negative cable from battery to body. I replaced that and everything worked until I had to part with it, in July 2010 with 124000km on the clock. ZX3s are in demand and mine got sold better than others on the market because of the lower mileage.
If I need a cheap second car again, I will look no further.
Bottom line, all cars are different when coming off the production line, as are all humans when born. It is good to know about other people's experiences and common faults for specific models. But just check the history of a car and you will know if it has been a problematic specimen or if it is going to be a trouble free one like mine (based on mileage of course).