2002 Ford Focus ZTS 2.0 DOHC 16v ZTEC from North America
Summary:
A good choice for commuting, but not longer distances
Faults:
My wife, the primary driver, has remarked that the Focus had been running rough in the 40mph to 50mph range for the past couple of weeks. Finally the (yellow) engine warning light on the dash came on. The on-board computer codes defined the problem as a defective vacuum sensor. The problem was diagnosed and fixed while I waited the next day.
When the Focus was in for the defective sensor, the service manager noticed that the trim on the trunk lid was starting to rust. This week the Focus is in the body shop because the color coat of the paint on the trunk lid has been affected by the chrome trim.
General Comments:
Our extended family has been purchasing Ford products on A Plan for over 20 years. Most of the Ford products my wife and I have owned have been ordered from the factory, so we have driven what we wanted to drive, option-wise.
I have a bad back. If Ford extended the plastic of the center console so that the driver's right knee had something to lean against, this would make for a much more pleasant driving experience.
Again, because of my bad back, the seat bottom needs to be adjustable. I need to be able to raise the front edge of the seat up and the back edge of the seat down. This helps to take the body's weight off of the spine. The addition of a lumbar adjustment would also be appreciated.
Would you buy another car from this manufacturer? Yes
Review Date: 6th April, 2004
12th Jul 2004, 09:09
Update on review above:
The car has now just clicked over 70,000 miles and continues to provide good driver satisfaction. A blot on the copybook has arrived however in the shape of what sounds like a noisy rear hub bearing. A droning sound appears from the rear of the car at around 40-50 mph and then comes back over 70 mph (where it sounds more like a humming noise).
The dealer has fobbed me off twice saying they can't find a fault with it, and it's now got to the point where passengers are noticing it and commenting. Whatever it is, it doesn't seem to be affecting the drive in any way, but it's clear something is amiss. As I spend a lot of time on the motorway at 70-80 mph, the last thing I need is the bearing to seize or break up. Dealer couldn't really care less, just re-iterating "We've looked at it and can't find anything wrong". Ford are making their best cars ever right now, and cars which truly are capable of embarassing more "prestige" brands, but they are still suffering at the hands of "couldn't care less" dealers. It's irritating to say the least, especially as my car's on a (non-Ford) lease deal with full maintenance cover, so if they wanted to do £1,000 worth of work on it, I'd sign the paperwork without quibbling. Even so, they aren't interested.
Other than that, it's all as before, except I've improved my best fuel return - 53 mpg (600 mile range) on the last tankful! Bearing/dealer experience is taking the shine off the car though. Becoming disappointing.