7th Oct 2004, 17:16

Cars are delivered to dealers with a couple of miles on the clock. The dealer will add another couple getting the car from the compound to the showroom, or when PDI'ing the car.

5-10 miles on a brand new car is quite common.

17th Mar 2007, 15:34

I think it is unfair to cast judgement on a car after only 1 week.

Every new car I have owned has had some minor niggles. The question is how promptly and efficiently the dealer sorts out the minor problems.

Your review would have been more useful if it had been written after you received the car back from the dealers following it's repairs.

16th May 2007, 18:22

A friend of mine has just bought an 2003 Ford Ka 1.3. It's a nippy little thing, but there's an annoying fault; when you pull away in every gear, it makes a noise which resonates through the vehicle body like a loose exhaust or similar effect.

Apparently after checking it, it's the cat in the exhaust that's collapsed, thus rattling and vibrating upon take up of drive. Once moving this problem isn't heard.

The garage tried to fob off my friend saying that every car has its own unique little noises etc, and she would have to get used to it. This wasn't acceptable at all, so I stepped in, went for a test drive with them to show them the fault, and now it's going in on Friday for a new cat/exhaust at their expense/under warranty still, but what a commotion trying to get them to say oh yes it's faulty. So quick to take the money, but very slow to repair it. Where's the customer service any more in life??