2000 Hyundai Elantra GLS from North America
Summary:
Window Regulator Sucks
Faults:
Window Regulator has broken 6 times so far.
General Comments:
I am getting sick and tired of Hyundai's Window Regulator problems. It has broken 6 times, with 2 times under Warranty. I had to pay from my pocket for last 4 times each costing around $300 bucks. Unless, Hyundai fixes this issue I am never buying or recommending a Hyundai ever again.
Would you buy another car from this manufacturer? No
Review Date: 29th May, 2007
3rd Aug 2009, 14:17
I have had 4 window regulators fail on my 1999 Elantra.
The first one was covered under warranty.
The second one was repaired by my mechanic and I was given a goodwill credit by Hyundai America.
The third one was repaired at the Hyundai dealership, and I also took the defective parts with me and sent it directly to Hyundai headquarters. This was the second rear driver regulator that was defective. Hyundai headquarters said they only received my letter, but not the parts. Interesting since the letter was inside the original packaging I sent to them. They refused to respond to my request in writing and will not reimburse me for this continuous and obvious defect. My driver side window regulator is broken and I refuse to pay more money to get this repaired. Each repair ran between $300 - $400. What a waste of money. The customer's rights and the poor workmanship seem to be ignored.
21st Dec 2009, 06:30
Fix the window yourself. It only cost me about $60 for a front regulator. Not that difficult to replace. There is video tutorials on utube.
23rd Jun 2011, 13:04
The regulators for the front aren't that much, but the backs are a lot more because the motors are connected to the regulators all in one. My girl hates it. She's down to one window. The rest are held up by vice grips.
1st Jun 2007, 07:22
Have you had it repaired at a Hyundai Motor America authorized dealership with Hyundai-trained technicians (always ask for a gold or platimun certified tech)? If so, the next time it breaks you should ask to speak with the DPSM (district parts and service manager) and have him comp the repair. If that doesn't work, call 1-800-633-5151 (Hyundai's consumer affairs line) as it sounds like you might have a lemon law case on your hands. Please also realize that a window motor problem doesn't necessarily mean a poor auto manufacturer as all makes have random vehicles with issues.