Faults:
The car had a tendency to pull to the right or drift when driven down a straight flat road. A full four wheel alignment was required to correct the problem as the rear wheels were mis-adjusted.
All four tires were replaced at 2000 miles due to poor road performance under wet conditions. This was at my cost.
The automatic seat adjustment memory system does not work as I have never been able to get it programmed to remember the preferences.
Seat belts are extremely uncomfortable for a larger person. Hyundai does not make "extenders" available and refused to provide information on vendor parts source so they could be custom manufactured. After several emails with customer service (Corporate) they advised me to stop writing them.
General Comments:
Car looks good and is a good value as long as you don't have any problems. Both corporate and the dealer were less than helpful. The local dealer was a dismal failure at customer service. Corporate does not appear to care about the US customer.
I have found that taking the car to independent shops rather than the dealer is both more economical and more reliable.
19th Feb 2005, 20:04
I agree with writer about the customer service and the help from corporate. The dealer in Montgomery AL changed the deal on me at the final signing and ripped me for 2000.00. I could not get the dealer or corporate to help me. Corporate could not even get the dealer to call me and discuss my complaint.