2002 Jaguar X-Type 3.0 Litre from North America
Summary:
Fun to test drive, a nightmare to own
Faults:
First off, I experienced difficulty with the trunk latch. Although I discovered later that this was a well-known issue with Jaguar, the dealership's service representative treated me as if I were nuts, then told me that there was probably nothing wrong with the car, but he'd go out of his way to check it anyway. After 3 trips to the dealer, the trunk latch was finally replaced with a working version.
About 8,000 miles later, the electrical system started going haywire. The vehicle was in the dealership for a week waiting for a part before they took a new central electrical unit from another car to repair mine. Availability of parts was a constant problem.
The grab handle inside the vehicle's rear passenger side inexplicably fell off at one point.
The most dangerous issue I experienced had to do with the transmission. At about 19,000 miles, the car stopped downshifting when accelerating up a hill. I called the dealership to schedule service the following business day. I asked if it was safe to drive the car, they said Yes. They were wrong. The automatic transmission failed almost completely. Thank goodness I could manually shift with the j-shift. At 18 months old, the entire transmission was replaced.
I just got rid of the vehicle and I could not be happier. The workmanship was so poor I had legitimate concerns about my safety and my family's safety.
General Comments:
This car was a blast to drive. Great acceleration and handling.
The ventilation in the backseat was poor.
Would you buy another car from this manufacturer? No
Review Date: 19th January, 2004
21st Jan 2004, 18:33
I've had similar problems, I also traded mine in and took a hammering on the trade price. Replaced with a Lexus GS300, have done 37,000km without a single incident.