2001 Jeep Grand Cherokee Laredo 6 cylinder from North America
Summary:
Lots of mechanical problems and/or poor workmanship
Faults:
With only 4,000 miles, the rotors were warped, and when I took it back for service, they ground them down. It lasted about 10,000 miles and they were bad again. The dealer said to "ignore the vibrations because the brake pads were fine." I just took it back because I can't stand it anymore and they want $850 to replace them because they can't grind them down twice.
With only 15,000 miles the air conditioner broke. I didn't have a problem taking it back, but when I picked it up, five miles later it stopped working again. It took three visits to fix it.
I took it for a check up and heard that the rear axle seals were gone, and the fluid leaked out onto my brakes - another $300.
While it was on the lift for the repair of the axle seals, they said one of the shocks was leaking, another $250.
When the shifting became difficult and it sounded like something was wrong - the dealer also strongly suggested that I do a transmission service to REPLACE the fluid - for $240.
General Comments:
Don't be fooled by the Gold Key Purchase. I was - now I have a car worth less than the residual that's two more years away. Go figure.
I thought the Jeep answered all my needs - it looks good, but who knows how long it will last. I'm sorry I bought it - for $30,000 - and now I can't get rid of it.
Would you buy another car from this manufacturer? No
Review Date: 7th April, 2003
9th Apr 2004, 08:00
Have 2001 Grand Cherokee - 7000 miles needed new rotors - warped. Dealer replaced under warranty.
34,000 miles - right front wheel bearing failed. Replaced under warranty. Out of warranty at 36,000 miles.
37,000 miles - needed New York State inspection. Was told at that time that brakes and rotors would need replacing soon. Took it in at 38,000 miles to have this done - was told that BOTH rear axle seals leaking so would need to replace rotors, brake pads, BOTH rear wheel bearings, and all associated parts for over $700! I questioned why this was not found at inspection time... no answers. Informed dealer that would be checking Internet for repair history on this type of problem. Am finding all sorts of nightmares! Has anyone ever gotten any type of compensation from Chrysler for repair of leaking seals and all resulting problems?
Live in Central New York - who is Jeep zone mgr and how do I contact - does anyone know???
Thx.