2003 Jeep Grand Cherokee Laredo from North America

Summary:

Car may be unsafe braking

Faults:

Vibration of the steering wheel and pedal pulsation. Problem with the brake rotors. I had the same problem on a 2001 jeep. Who do I contact at Chrysler/jeep that will help me with this problem? Should not have this problem at 25,500 miles. Will Chrysler pay for the repairs?

Please email me with help at goal102@aol.co.

Would you buy another car from this manufacturer? Don't Know

Review Date: 31st August, 2004

12th Nov 2004, 13:09

I had problems with the brakes when it was brand new. They were very sensitive and squealed. I took it back to the dealer and they refused to fix them. I took it to a tire shop they turned the front rotors and problem stopped.

27th Dec 2004, 15:37

My 2004 developed a brake "Squeak" at about 700 miles. The dealer initially told me they couldn't fix brake defects. I reminded them they were a 5 Star dealer and I was still getting surveys.

Come to find out the squeak was a brake caliper, but was caused by an axel that was apparently bent during manufacture.

This fix corrected my problem and not more issues with my Jeep or the dealer.

When you pay the kind of money that a GC cost, the dealer and Diamler needs to be reminded who the customer is.

Lee Iacocca used to say "Satisfy the Customer". I believe this should still be the motto.

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2003 Jeep Grand Cherokee Laredo 2WD 4.0L I6 from North America

Summary:

Fun to drive, Great Quality, Great Looks, MISERABLE COSTLY BRAKE SYSTEM!

Faults:

Brake Pads Worn and Rotors Warped at only 26000 miles!

General Comments:

I was amazed to find out that my rotors needed to be REPLACED at 26000 miles...that's right, not turned, but replaced... my Honda's rotors lasted for years before I had to replace them... The more research I do, the more I seem to find out that this is happening about every 12000 miles... and Jeep refuses to do anything about it...that's enough for me to go to back to my trusty old Honda's any day!

Would you buy another car from this manufacturer? No

Review Date: 19th July, 2004

20th Jul 2004, 08:14

Uhhh OK, that's why you buy better aftermarket brakes like a lot of people have done. Maybe if you had done more research you'd know this. I'd love to see a Honda go ANYWHERE as good as a Jeep does.

20th Jul 2004, 20:21

I bought a 2004 Jeep Grand Cherokee Laredo and feel there is something wrong with the brakes. The pedal is very spongy and the master cylinder will bottom out. I have complained to three different dealers and a Tech Rep from Chrysler's and they all tell me it is normal. On one occasion when I backed out of a parking spot the brakes failed. The pedal went right to the floor and I almost didn't stop. When I pulled forward and applied the brakes at about 15MPH the pedal went right down and the anti-lock system activated. I feel that air is getting into the system some how. A brake system is a closed hydraulic system and the pedal should be firm. My previous car was a 2000 Cherokee Sport and I did not have any problem with the brakes. I am 57 years old and have been driving since I was 17 and have never driven a vehicle with a brake system this bad. I have filed a complaint with the NTHSA, the attorney general of Michigan and the Auto Safety Group in Washington. I urge all jeep owners who feel there brakes are bad and have got no satisfaction from the dealer to also file complaints. Thank you for your time. My E-mail address is airforce26yrs@yahoo.com if anyone would like to contact me.

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2003 Jeep Grand Cherokee Limited 2.7 CRD diesel from UK and Ireland

Summary:

Comfortable, relaxed and reliable

Faults:

Nothing.

Except it needed new wiper blades at the 12000 mile first service (at my expense).

General Comments:

Compared with a car it's slow, thirsty, noisy and doesn't ride well over broken and uneven surfaces (which we have a lot of in the UK).

But, as a 4x4...

It has very comfortable seats, enough space in the back for my three growing teenagers (and in the boot for the large and lively dog and a whole bunch of other stuff), hardly ever needs filling up with diesel (of course, its got a very large tank), will cruise all day at 95 mph (and I get out relaxed and fresh - well, more so than in any other vehicle I've used for the trip - after an 800 mile motorway journey to the south of France), the CD/radio is better than the Hi Fis that I've heard in quite a lot of houses, and (despite what it says elsewhere) nothing at all has gone wrong.

I've even taken it off road and (despite scaring me witless) it just worked.

Servicing isn't cheap, but the dealer I used was quick, polite and efficient.

Would you buy another car from this manufacturer? Yes

Review Date: 13th February, 2004