2004 Jeep Liberty Limited 3.7 from Puerto Rico

Summary:

The performance could be improved some more

Faults:

The engine vibrates too much and it makes a rattling sound similar to a diesel engine.

General Comments:

I owned a 2004 Jeep Liberty Limited, 2 x 4, 3.7L. I am very satisfied with this vehicle, but not with the service here in Puerto Rico.

The day after we purchased our Jeep, we noticed a clanking noise very similar to the sound of a diesel engine. The vehicle was taken in for service; the dealer replaced some bad timing chain tensors, the crankshaft bearings were replaced too, and so was the chain case cover gasket and an "o" ring.

The noise was gone for one day, but by the second day the noise returned and now the engine block shakes, black stuff drips from the muffler, white smoke puffs burst when you first start the engine, the engine itself sounds much louder than before, and it expels a very strong carbon monoxide odor like an old car!

I have taken the vehicle for all its maintenance services. My husband took the Jeep to a different dealer and they said that the noise I keep hearing is normal on the 2004 model. If it is normal, why does it come and go as it pleases?

The dealer scheduled an appointment with a Daimler-Chrysler representative. At the scheduled appointment, this person admitted to hear an irregular sound and scheduled our vehicle for service for the following week. The day of the appointment he claimed that we were imagining this noise and nothing is being done. I want to take the vehicle to a mechanic not affiliated to a dealer for a check up. Will this affect in any way the warranty? What could possibly be the problem with my Jeep?

Would you buy another car from this manufacturer? Yes

Review Date: 14th June, 2004

21st Jun 2004, 08:27

As for the white smoke, if you cut the Jeep on and off a lot of times with out really driving it, this will cause the engine to flood temporarily and cause white smoke to come out, also it will probably run rough for a few seconds until it gets its act together. As for the black stuff, I have noticed that comming out of my 2003 model lately. At first I thought it was oil, but I put my finger in it and smelled it and it does not have an odor. My guess it just some dirt got up there and it's comming out with the water. It wasn't pouring out, it would drip a little bit say while the car was warming up or I let it run for a minute or two while in the house getting something.

View 57 more comments

2004 Jeep Liberty Limited 3.7L V6 from North America

Summary:

I highly recommend the Liberty.

General Comments:

The Liberty is great - it is comfortable, safe, powerful enough, and looks cool.

Would you buy another car from this manufacturer? Yes

Review Date: 19th March, 2004

29th Jun 2004, 20:02

So how long had you had your Liberty before you wrote the review? About 3 DAYS??? Give it at least a few MONTHS before you write the review.

4th Apr 2005, 22:17

I have just bought a 2004 Liberty. It will be my first "American" car ever. Up until now I have only driven Japanese and German marques largely because of worries about build quality. I must admit to being impressed thus far. I really like the way the car looks. It is even able to turn inside my Volkswagen's turning radius. As other reviewers have said the poor fuel economy is the big draw-back with the Liberty.

2004 Jeep Liberty Limited from North America

Summary:

Severe disappointment!

Faults:

Vehicle is reported to be trail rated and that it has a clearance of 8.9". The actual clearance is about 6.4" and the vehicle is not able to navigate over even minor off-road trails. We are very disappointed with not only the vehicle (far cry from our previous Jeep Cherokee) but also the service from Jeep.

General Comments:

We have been attempting to resolve this issue with Jeep; however, we have been advised that we can speak with no other party, but their "customer service reps" and I use that term loosley. They are rude and ill-prepared to address technical issues.

This issue borders on fraudulent advertising and unfair business practices. The vehicle should be "fit for the particular purpose" for which it is purchased and the general public should be able to rely on the specifications that Jeep presents on its vehicles!

Would you buy another car from this manufacturer? No

Review Date: 3rd March, 2004

11th Apr 2004, 18:38

I own a Jeep Liberty. I am a former owner of a Jeep Wrangler which I loved, so when the Liberty came out I had to get it. What a mistake! I am deeply disappointed in it. It could have killed me. On September 2003 while driving in a driveway the front wheel came off. The ball joint broke. Then in December I received a recall notice. Luckily I am here to tell everyone about this. I still have not been compensated for the replacement of my ball joint because another mechanic did the repairs. But I will keep trying.

View 8 more comments