Faults:

Engine block cracked after 10 months

Warning light constantly on

Engine block cracked again.

General Comments:

Engine block cracked after 10 months. Took it back to the dealership who advised me it was OK to drive. It sounded like a taxi cab. Had to call KIA Assistance next day who advised me I shouldn't have been driving it. They came and towed it back to the dealership. Repaired under warranty.

Warning light kept coming on so back to the dealership. Put on computer 5 points showed up. They wanted £60 per hour to find the fault. I got an independent auto electrician who cleared the fault for £70 time and parts. But he found oil was again leaking into the water system. Advised it was probably crack in the engine block. Again!

Phoned the dealership and customer services and was told would have to take it back to them to find out the problem. Here we go again £60 per hour. The last time it went in for the same problem I was told it would have cost me nearly £2000 if it had not been within the warranty time.

Definitely not happy, car is just 4 years old and had the same problem twice in that time and very low mileage done.

Was told by the customer service operator, who was not very helpful, that they 'might' pay towards the cost of the repairs if it is proved that there was a manufacturing fault with the first replacement. I would like to know how they are going to prove that!

Faults:

Rust around the rear hatch latch, which recurrs every year.

Dead batttery, and electrical system failure within first year.

General Comments:

We've given up on the cheap Kia batteries and spent our own money to replace it with a Sears Die Hard.

Every year since we've owned our Sedona, we've had to get the rear hatch rust re-painted under warranty... but every year it rusts through again.

Faults:

Various warranty Repairs

Replaced:

Power steering pump

Coolant hoses and pipes

Exhaust pipe and bracket

Rear shock absorbers

Interior trim pieces.

General Comments:

I purchased my Sedona new in January 2002 from a dealer here in Barrie Ontario Canada. The van has not been the worst nor has it the best vehicle I've owned. The dealer has been responsive and acted favourably to the numerous warranty issues this vehicle has presented.

The vehicles mileage is approaching 60,000 mile (96,000 kilometers) and according to the service schedule the timing belt and spark plugs must now be replaced. The dealer initially quoted a price of $1100.00 just to replace these two items. This seemed a tad high so I contacted other Kia dealers in the Toronto area to quote. I found that prices to replace these two items ranged from as low as $640.00 to as high as the $1200.00 quoted by a New Market dealer. A dealer in Brampton mentioned that they offer a 96,000 kilometer service package that includes replacing the plugs, timing belt, fuel filter, air filter, oil & filter and brake servicing as well as a few other items for $895.00 all inclusive and they'll provide a rental car free of charge.

I decided to contact Kia Canada. After explaining the situation, I asked if there was a standard price for vehicle maintenance, Kia Canada said the dealers can charge what ever they want, kind of a like or lump it response.

My suggestion to any potential Kia owners is find out what the dealers maintenance charges are in writing before you sign the deal. I think there may be a lack of integrity practiced by some Kia dealers and Kia Canada appears to be somewhat apathetic.

Because Kia and its dealers allow this type of situation to exist, I will not purchase another Kia. You have to have some trust in who your dealing with.