General Comments:
I have not even owned this for for 3 full years at this time. Since when do you need to replace brakes and tires at 22000 miles. My past experience is that I am not hard on tires or breaks. My 1996 Toyota, Corolla (purchased in '96) needed new tires at 60000 miles and a break job is coming up at 86000 miles. Maybe KIA could learn something dependability from Toyota.
My last experience with a KIA dealer Service Department was awful.
The last repair was done Aug, 2003. The car was at one dealership for 6 days and they never looked at my car.
I had to have it towed to another dealership and it took another 6 days before the car was ready.
So it was two weeks without a car that would not start when it was in "park". When I went to pick the car up after the repair, the car would not start in "park".
I was told that I need to make sure that the gear shift is "in the right position" to get the car to start. Oh, I did not mention that I must ram the gear-shift to the dash to make sure it is "in the right place". Some times I must ram the gear-shift 3 or 4 times before it is "in the right place".
At this point I am getting the "Customer No Service" assistance from KIA Customer Relations. I am being told that I need to wait until there is a decision made that the above situation does not fit the "functioning as designed".
This is a quote from the KIA web-site. Now if only Kia could live up to ALL of the KIA guiding principles: "provide high-quality, high-value vehicles at prices well below the competition and back them up with a 10 Year / 100,000 Mile Warranty Program and a customer-first policy."
30th Nov 2003, 22:38
I had a 2000 Kia Sephia for 3 years and had no problems whatsoever with it. It was quiet and a smooth ride, no brake problems. The only reason I traded it in was to get a 4WD Sportage as I live in an area where snow and ice in the winter are a problem.