1999 Mercedes-Benz A-Class Classic from UK and Ireland
Summary:
Overrated, expensive and very unreliable
Faults:
Alarm and central locking failed 3 weeks after delivery; AA unable to resolve thre problem, dealership initially unwilling to help although eventually made a goodwill payment.
Fuel gauge failed, replaced but not reliable.
O/S rear door paint oxidised and starting to bubble. Lacquer in general appears dull.
Driver's seat moving on its frame.
Uneven tread wear on the front tyres and very light steering/slow speed understeer. 3 attempts by the main dealer to remedy before Kwikfit traced it to a suspension geometry fault.
Overheated after a coolant leak, dealer had the car for 3 weeks then returned it with a noticeable 3" scratch on the front bumper and a stain on the interior. Still awaiting a response from the dealer.
Bonnet release catch not working.
Occasionally stalls approaching junctions.
General Comments:
Seriously wondering what I have bought into. I thought this car would represent a reliable investment given it was sourced from an approved Mercedes dealer. I have so far raised my concerns at the number of problems I have experienced, both in person and in writing, but the only offer has been an alternative car plus a significant cash difference.
I no longer have any faith in either the fealer or the car itself. Has spoilt two planned weekends away when only option has been a long ride back to the dealership with the AA.
Majority of parts have so far been covered under the warranty, but repairs seem slow. Dreading the expiry of the warranty and have already asked for an extension, but both the dealership and Mercedes are totally uninterested.
The experience of ownership has been one of complete disappointment, frustration and expense.
It's no consolation that the courtesy cars have been everything mine isn't. I still love the car, but don't know much more of this relationship I can take!
Would you buy another car from this manufacturer? No
Review Date: 23rd January, 2002
26th Aug 2002, 08:33
People never seem to understand that buying cheap Mercedes and BMWs is just asking for trouble. These companies are not in the business of making good "cheap" cars, they're not even that cheap either. Instead of an A class you could have gotten something better from Japanese or other European manufacturers, with the A class you are simply paying for the badge and very little else.
24th Jan 2002, 11:24
The Mercedes A-class in my opinion is a model designed specifically for a price market, and doesn't have the same quality as any "proper" Mercedes. It's a cheap car designed to go vs the Golf, but I'd take the Golf anytime.