2004 Nissan X-Trail Sport 2.2 dci from UK and Ireland

Summary:

Nice car, but don't buy

Faults:

Turbo developed loud whistle. This has been problem too many X Trail owners. Wrote nice letter to Nissan asking for some assistance even though out of warranty. No help forthcame. Dealer cost new turbo £1007 inc vat plus labour. Have managed to buy new turbo for £650 from alternate dealer. This turbo problem can cause engine to blow. Concur with many other owners. Do NOT buy a diesel X Trail and don't hope for help from Nissan.

General Comments:

Very comfortable and economical for a 4 X 4.

Would you buy another car from this manufacturer? No

Review Date: 8th February, 2008

17th Jun 2010, 12:45

I have had a petrol and then a diesel Nissan Xtrail (2004 2l DCI). Touch wood, it has been a great car and 'relatively' economical.

The children love it in the travels. No real off road done yet, but it has been very useful for the ad-hoc moving requirement.

I would like better fuel efficiency, but get 26-31mpg on the diesel. Petrol was horrendous.

This is a good car overall. I had to change the intercooler recently, a fair amount of oil spray was on the on hoses.

Looking at my boy racer next, middle age crisis and all that.

2004 Nissan X-Trail Sport DCI 2.2 from UK and Ireland

Summary:

A potentially good car, marred by serious defects, and let down by inadequate customer support

Faults:

After 3 months, the engine lost power and smoke billowed out. Dealer said it was the turbo and it was replaced under warranty.

About a year after, the same thing happened and the turbo was again replaced under warranty.

Another year later, much worse problems. The car was stalling when stationery and at low revs, and stalling when turning into roads etc. In addition to this, the engine suddenly lost power and the only cure was to switch it off and restart it. Also there was a burning oil smell. Went to garage who had it for almost 2 months! They said they could not find out what was wrong with it. Eventual conclusion was the turbo again, which was once again replaced under warranty. I was not convinced though as car did not seem right when it came back, and the symptoms had not been the same as original turbo problems.

Lo and behold, 3 months later the same problems again, loss of power and stalling. It has gone in the garage again and they are now saying it is the intercooler and turbo, and I am being told I have to pay £2200! as it is not under warranty. It was only repaired three months ago. I am convinced the intercooler problem must have been present then. I'm livid to say the least.

General Comments:

On a positive note, the car looks smart and is a good drive.

The interior is good, and it has some well thought out ideas like the boot area that is very easy to keep clean.

It is badly let down by these serious problems.

I have owned three Nissans (2 Terranos and 1 X-Trail), and always found them good value for money. I would probably have bought another X-Trail had it not been for these problems.

The service from the dealer has been acceptable, but they are governed by the Nissan warranty issues.

I have found from personal experience, the Nissan customer service to be unhelpful and unsympathetic, particularly after I encountered serious problems after only having the vehicle a few months. This alone would put me off ever buying another Nissan.

Would you buy another car from this manufacturer? No

Review Date: 22nd October, 2007

2004 Nissan X-Trail 2.0dci diesel from UK and Ireland

Summary:

Loved it, but sounds unreliable and costly in the long run

Faults:

AS in previous comments - Inter cooler replaced under warranty - oil leak (or alike) caused the engine to be splattered in oily-stuff. Not happy & took it back - still not very clean.

This weekend - Clutch has completely worn out - 1st time I needed 'off-road' capability & had to be towed off a slightly muddy field - only to have to be rescued & brought home on a low loader! Nissan garage say it is wear & tear & are asking for £750.

(40,000 miles - never towed & 30 miles round trip on a daily basis) they are having a laugh.

Question : when does a design or recurring problem become a recall issue? I asked Nissan & they had no other references to clutch problems in their database! oh yeh!

General Comments:

Before this weekend - love the car - fun to drive & reliable

Now - No way - reading the comments the quicker I can get rid the cheaper it will be!

I bought it for towing a caravan - glad I haven't yet!

Would you buy another car from this manufacturer? Don't Know

Review Date: 1st August, 2007