Faults:
The day after we got the car it took 10 seconds of turning it over for it to start.
The radio goes fuzzy when the rear defrost is on.
The car stalled when coming up to a stop sign.
The car stalled while backing out of the driveway.
Breaks started squealing shortly after we got the car.
Map lights started shorting out.
Heads up display no quit working.
Illumination problems with trip computer.
Headlights (plastic) fracturing.
Tail light covers had condensation in them.
Dash Carrier was mis aligned from the factory.
Horn actuates and holds for 3-5 seconds with no means of stopping it.
Valve cover gasket blew at 26421km.
Amplifier for BOSE stereo replaced.
Both valve cover gaskets, rear motor plate gasket and the rear main engine oil seal blew at 45382km.
Power window regulator replaced.
Stereo main unit replaced.
Heating and Airconditioning controls and vacuum lines replaced.
Heater box actuator and mode door replaced.
General Comments:
As manager within GM Canada's upper management for customer service said "If you do not feel safe driving you new GM vehicle there are alternate modes of transportation such as the bus or taxi."
Since some of the above problems are intermittent (stalling and the horn going off) and can't be duplicated on the 5 minute road test they can't be fixed or looked into. We bought this car because they are known for being rock solid with very few, if any at all, problems. We are also a one car household.
We paid $42,000 for this car after all the taxes, protection packages, and extended warranty. This is, in hind sight, was probably a little bit too much.
We know that we have a lemon and despite all the problems that have been found with this vehicle our dealer would not talk to GM for us. The car has been in and out of the shop approximately 30 times in the past 3 years that we have owned it. If we lived in a province with a lemon law this problem would have been off our hands a long time ago.
This was one of the cars that I had wanted... so we splurged on the last year that they were making a 2 door GTP. I am extremely disappointed in this vehicle and can NEVER suggest a GM vehicle to anyone after this experience. Just the possibility that they get will get treated the same way we have for buying their product that happens to be a lemon.
I have always liked GM vehicles and their innovative engineering, but I don't think I will ever own one again.
16th Dec 2004, 21:21
I take it you contacted GM directly. It takes a lot of persistence, but the few people I know that had new GM lemons got another vehicle or vouchers for newer vehicles at no extra cost. That's GM-USA though and maybe things are done a bit different up there.