Faults:

Initial problem with Sat.Nav.from new. Sorted by dealer.

Tyre sensors operate when cold. Dealer reset the parameters. I still get the occasional tyre warning which I leave until the tyre warms up.

Car currently off the road for two weeks whilst the dealer investigates what appeared to be a low moan from the front o/s wheel when turning right. Also a slight noise on a left turn. Dealer checked bearing, drive shaft and brake and eventually decided it was the differential on the gearbox. Replaced gearbox for £2000. There was still a noise so I await their findings.

General Comments:

The dealer appears to be frank about Renault's practice of putting out new models for the owners to find faults. Amazed to hear that there is an apparent fault on the gearboxes as differentials eventually give way, grating on the box mainly due to the fact that "Renault have increased the power/torque of engines without the necessary improvement in gearboxes".

When I asked why not a general recall, was told that they prefer to replace with what I hope is an uprated gearbox, otherwise I will be out of warranty by the time the next one goes.

"Is there a problem on the number of gearboxes failing?" "Yes".

Dealers appear to be left with the problem of sorting out Renault's problems without an adequate data bank of faults from Renault. e.g. no information or help on what my problem is.

Dealer is left with transferring parts from a model one of the salesmen has on a try and test basis.

I am satisfied with the dealer, but amazed that there is no national data bank of faults.

The Laguna is the most comfortable drive I have had and has performed well up to now. Returns 38mpg towing a caravan.

Had a gearbox problem with an N Reg. Laguna at 70,000. The only problem I had.

Faults:

Interior light poorly fitted.

Rear roof lining falling down.

Strange gear selections from automatic gear box including not changing into 5th on the odd occasion and heavy down shifts.

Cruise control automatically disengaging.

Temperature gauge reading too low.

General Comments:

The car is full of features, most not gimmicky, but of genuine use.

The car returns good fuel consumption figures for a 210 brake horse power 3 litre V6, I've had 40 to the gallon at 70 miles per hour.

The car has started to disapoint with the catalogue of niggling faults.

Dealer can't fault the gearbox or the cruise control and says that operation is normal.

My 1994 Toyota Camry 3.0 V6 had a much smoother gearbox and gear changes were nearly un-noticed, maybe I am expecting too much of the lower class Laguna II, but not always changing into 5th is definitely a fault.

I have noticed that trim is not covered in the year 2 and 3 warranty so my roof lining problems will soon not be the problem of Renault UK it seems.

It's a shame that the faults are changing my opinion of the car because it looks good and is well designed.

It does seem that all the reports of a better put together Laguna II from the model it replaces may not be justified.