Faults:

Faulty:

Smart keys (3 replaced), smart card ignition sounds like a ticking bomb.

Electric seats becoming very noisy.

Battery (replaced 3 times).

Parking sensors (don't work).

Engine mounts.

Oil leaks.

Brake pads.

Cracked seals.

Windows.

Engine belts.

Coils (5 replacements).

The engine makes a grinding noise when going over bumps.

Thick black smoke has come out of the exhaust pipe on some occasions, and basically everything else mechanically has been replaced.

General Comments:

The car looks great and CAN sound great with a lot of grunt.

However, after almost $12,000 of repairs the car still has problems which are not acceptable. If this is what is happening to the car at 79,000 kms, I am going to hate to see what it will be like after 100,000 kms. The car is unreliable and is basically a lemon!

We are getting rid of it and thinking of buying a Volvo Cross Country (which we should have done in the first place). The car holds its value like a cheeseburger

Faults:

Electric window motor twice, and heater blower once.

General Comments:

My Renault Laguna 1.9Dci Dynamique estate/tourer of 2002 vintage was from day one used as a taxi. It was sold this year 2008 with 160k miles and is still going strong. I changed its oil every 6k miles using decent quality oil, and drove it all weathers with only two electrical glitches: the passenger window motor failed, and the heater blower, all repaired under warranty.

If a car can stand the test of time, then taxi work is probably the best test of the reliability of a vehicle. I only wish my previous car, a Peugeot 406 HDI, were as reliable. I think it's down to how you look after a car; a local dealer said a lot of people buy a car thinking it'll run without proper maintenance, which I think is true.

Faults:

2 ignition coils went.

Alternator and fan belt replaced after 50000 miles.

Traction to be done every 3 months.

Steering problems all over; still trying to solve.

Shocks are being to go on the front.

Climate control unit replaced.

On board computer telling my I have 97.4 mpg, and fuel reading goes up; only can use the level to see the level of fuel left.

General Comments:

This is the worst car Renault made in years; even my old Megane 01 was much better, and it had 130000 on the clock.

I have a loan taken on the car, so I can't sell it yet, but in a few months will be trading it in for a Mondeo or Passat. I really wanted the Laguna to work out better, as it was a dream car of mine, but I was disappointed. Now I am stuck with it. Don't buy one.

Faults:

Heating in the right-hand mirror defective, fixed at no cost by the local Renault-dealer when the car was nearly 6 years old!

Tyre-pressure warning-system unstable. Fixed at no cost by installing new firmware.

General Comments:

Fantastic comfort - it makes a lot of way more expensive cars look kind of pathetic in comparison. Low noise level, even at high speeds. Dynamique-seats are very comfortable even for tall drivers.

Handling is brilliant, especially when the road is slippery (which is rather normal in the winter-months here in Norway). Efficient ESP-system.

The car is roomy and practical, and it is well equipped. The auto-lock for example is simply genius.

When the car also looks good (especially with 17" alloys.

Faults:

Drivers side electric window packed up. New regulator fitted.

Intercooler split open, resulting in a lack of power. New intercooler fitted.

Both offside and nearside bottom ball joints and track rod ends wear out very quick.

Key card stopped working.

Car has now developed a tendency to wander and pulls badly to right when accelerating. Told this could be the steering rack. Great!!

General Comments:

What a shame, could be a great car. Very comfortable and a nice car when all is OK, but let down very badly by expensive faults.

Sorry Renault, I won't buy another.