2004 Renault Megane dci 1.9 from UK and Ireland
Summary:
Not a reliable car. Poor after sales customer service from Renault UK Head office
Faults:
Megane was bought from Swansea renault. It had done 12 miles. At 3000 miles the bottom arm came out of the socket and resulted in collapsed suspension. On closer inspection at the repair centre, the alloy wheel had a 2" crack, but the tyre itself was not damaged!!. My immediate thought therefore-was there a crack in the wheel when I bought this Car? My partner luckily was doing only 20-30 mph, and was therefore not injured. We contacted renault, but our comments fell on deaf ears. 2 letters have since been sent with no reply. Poor customer service. I would strongly suggest you think carefully before purchasing a Renault. I have now sold the car and own a very reliable Seat Leon.
General Comments:
Poor customer service. All queries fall on deaf ears.
Would you buy another car from this manufacturer? No
Review Date: 15th November, 2005
30th Nov 2005, 11:23
I've just taken delivery of my new 2005 Megane Dynamique and the single thing that has blown me away above all else is the quality. It feels like a solid, well engineered bit of kit.
Even the dash plastics are decent quality apart from the heater controls which feel like they'll break after about 10 uses. We shall see however.
Remain unconvinced on the keyless ignition.