2001 SAAB 9-5 aero estate from Switzerland
Summary:
Best value 'suped up' estate
Faults:
Needed new brake discs.
General Comments:
Really the best thing about the car is it's positioning in the market.
There's only a few fast estate cars out there worth bothering with.
The SAAB might sit below the Mercs/BMW/Audi, but it's above the Ford/GM/Japanese range. It's on par with the faster Passat/V70 but it's much better value for money.
At 3 years old, ours was half the new price. So for a 'reasonable' amountI've got a fully loaded (air conditioned seats!) extremely fast, big load carrier which is extremely comfortable to drive and as good on in the mountains as it is on the motorway.
Would you buy another car from this manufacturer? Yes
Review Date: 29th July, 2005
25th Oct 2004, 14:15
An update on the 2001 SAAB 9-5 Aero. SAAB was adamant about not reuniting a vehicle with its' owner, even though it broke down during a trip and was still under warranty. So, I fly from San Francisco to New Orleans and drive 6 hours to Shreveport to pick up the car. The dealer was 100% certain it had been repaired and was in fine working order. I even referenced the fact that I was driving the car back to California. I was assured that all was fine and it would make the trip with no problem.
After picking the car up mid morning I left the dealership, headed back to San Francisco. I DID NOT MAKE IT ONE MILE!!! It broke down again!!! This time it is a different issue and more parts needed to be ordered. I have tried contacting SAAB. No one will respond other than to tell me (for the most part, reading a script) I need to have it repaired (again) and come back to Shreveport. This is now the 3rd time this car has left me stranded again.
I realize that there are probably perfectly good SAABs out there. My main issue here is that people need to be aware of the lack of customer support/service this company has. The people I have encountered at SAAB Customer Service are apparently trained to be as abrasive as they can be. Not only are they unsympathetic, they are nasty, rude, and totally uninterested in helping.