2001 Toyota RAV4 AWD L 2.0 gasoline from North America
Summary:
NEEDS HELP
Faults:
"CHECK ENGINE LIGHT" Since 29000 miles, the CHECK ENGINE LIGHT came on and I have been to the dealer in US, about 6 times until I got tired of it. First they claim loose gas cap, next the charcoal canister, (replaced), then the catalytic converter, (replaced), then the gas cap (replaced), then fuel lines, (replaced), all under warranty. They are guessing and I am very disappointed with their trouble shooting techniques. The dealer meant well and they are trying so hard to fix it, but no luck, up to this date, the light still on. The car runs great and never had a problem starting, running. I decided to live with it since I love their styling and the money that I put in already with the accessories. I will lose money if I trade it in. Disappointing for Toyota. I owned a Toyota before and never had a problem.
General Comments:
Toyota dealers should be well trained to trouble shoot discrepancies. Guessing, remove and replace until we guessed it right is not what the customer wants to experience. It is time consuming and such an inconvenience. Come on Toyota this is not the image that you want to project, you have a history of reliability, don't fail now.
Would you buy another car from this manufacturer? Yes
Review Date: 3rd November, 2003
23rd Feb 2004, 18:40
I think the fact that the dealer is trying everything to fix it for you goes a long way in my book. I think it's just bad luck you got this check engine thing, and there's some small flaw in the car somewhere. So they're replacing everything they can find to try and fix it.