1999 Volkswagen Beetle from North America
Summary:
Fast and easy to drive, but not well-built
Faults:
The summer after I began leasing the vehicle, the air conditioning failed. I brought it in for service, which was covered at the time. It turned out to be a failed microchip, they said.
Shortly after that, one of the headlights burned out. Not a big deal.
The check engine light has come on for no reason four times. Each time I was told by the dealership that it was a faulty sensor.
The airbag light came on for no reason. When I tried contacting the dealership, there was no staff in that day (a Friday).
There was a recall due to faulty fuel sensors, which were replaced by the dealership at no cost.
The gas cap door sometimes does not lock into place.
Frost light on the temperature display stays lit, even in the summer at 90+ degrees.
General Comments:
The dealership changed ownership a year into my four-year lease. They have been less than helpful in providing alternate transportation (rides or loaners). My service from them has been bizarre- getting mailings telling me to come in for maintenance, and then being told to ignore these when I call for an appointment. The procedure for making an appointment seems to change every time I call, and it often takes weeks to get in and have them turn off a faulty light. They stopped doing little things like vacuuming when I brought the car in for an oil change.
The car handles very well, brakes sharply, and can turn with a flick of your fingers. Best car I've ever driven- when it works, and when it's warm out.
On ice or snow, the car has trouble braking. It skids, and the ABS kicks in, pumping very hard to manage the stop. It makes a very loud crunching sound, even when slowing to a stop from slow (10mph or less) speeds.
Would you buy another car from this manufacturer? No
Review Date: 18th April, 2003
20th Mar 2004, 16:56
When your car skids and you put on the brakes, ABS engages... that is what it is there for... to help you stop straight. The loud crunching noise is normal... all cars do the same. Plus, DO NOT pump Anti-lock brakes. They pump automatically. You are supposed to push firmly and hold your foot down even though the brake pedal pulsates and makes noise. Again, THIS IS NORMAL!! You really should read your owners manual!