2000 Volkswagen Beetle GLX 1.8 turbo from North America
Summary:
The last VW I will ever own
Faults:
Grounding problems - causes the check engine light and the other lights on the dash to light for no apparent reason (10+ visits to the dealer for this problem).
Rear spoiler - sometimes works, sometimes doesn't (may be related to grounding problems).
Window wwitches - replaced twice.
Hub covers - VW emblem is peeling off after 1.5 years.
Paint - lots of small spots where the paint shows damage.
Gas filler door - cable broke.
Seats fading - black seats are quickly going grey, one seat bottom replaced.
Starter interlock - car totally freak-ed out twice and lost programming to the special keys and would not run (dealer provided me with a three page instruction sheet to start the car if this happens again).
General Comments:
This is our second "New Beetle". The dealer gave us this one to keep us from exercising the California lemon law. I thought the first was just a "bad" car, but after having a second and speaking with several dealers and other "New Beetle" owners, I have discovered my problems are not unique. Consumer Reports also bears this out.
I regret not purchasing an extended warranty (first time I have ever said this). The car is two years old and I can only imagine what the repair bills are.
Many people have told me of the grounding problems with VWs. This explains a lot of the electrical problems with the car.
On the fun side, the car is incredible. The car is quick, handles well and is very fun to drive (with the addition of suspension package, wings and spoilers and aftermarket engine parts). It is unfortunate VWOA has not paid more attention to detail and fixed the dozens of small (but annoying) problems most "New Beetle" owners suffer with.
Would you buy another car from this manufacturer? No
Review Date: 17th December, 2001
5th Aug 2002, 19:32
I have a 1998 New Beetle, 2.0 liter - 5 speed and I have not had any major issues with the vehicle. I am very particular about my vehicles and I have owned worse. I owned a 1992 Honda Civic which was no prize and a 1986 Mustang GT which was pathetic. I have found that most people run across Lemon vehicle in their lives, but the dealer or manufacturer can make the situation intolerable. The only issues I had with my New Beetle stemmed form the 2K worth of damage the servicing dealer caused during one of the "free maintenance" periods. I normally never let anyone touch my car, but VW's free maintenance allowed me 2 years of "trouble-free" motoring. Unfortunately I had to take VWOA and the dealer to arbitration to fix my car. I finally got my car fixed, but what and ordeal and VWOA was totally worthless in support and customer service. I may or may not ever buy another VW, but I admit they are a strange group of folks. I am still dumbfounded by the companies sales practices and service after the sale. It is amazing they are still in business, but Enron and WorldCom stayed in business for some time also.