Faults:
19 July, 2000
Took delivery of the vehicle late afternoon and discovered: speedometer disconnected (although milage was sitting at 38km), aircon was faulty (not VW problem), front grille was loose, bonnet was not sitting correctly.
24 July, 2000
Turned on the ignition and the hooter kept coming on and wouldn't turn off.
Car returned to dealership and it was returned to me 3 days later.
2 August, 2000
Was driving my car and everytime I turned the steering wheel to the right - the hooter kept going off.
Once again car was returned to dealership, at this stage I wanted to return the vehicle, and was informed by the dealership that they would thoroughly go through my vehicle and replace anything that may be wrong.
They discovered the following factory faults and replaced them :-
Steering slip ring
Indicator
Radiator fan
Shock saddle
Hooter
And they also secured the choke and adjusted the gears.
General Comments:
I purchased a VW due to brand loyalty and was led to believe that when you purchase a VW you are purchasing quality, as well as obtaining value for your money.
My family has only ever owned VW for the above reasons, and this being my first brand new car I was very excited.
Since this ordeal, I have realised that VW is not all it makes out to be, and 3 of my friends who where considering purchasing the Polo Playa / Chico have now gone for Renault and Toyota.
I am very unhappy with my purchase, so much so that I regret ever buying this car and if I could, would return it immediately. How many young people of today do you know that are able to pay cash for a new car. I saved for this for a long time and what I have got out of it makes me feel sick to the stomach.
VW quality is obviously becoming a myth of the past!
9th Apr 2001, 16:10
I bought a VW Fox 1600 in 1992. After just a little over a year I brought it over to England and did an enormous mileage. Apart from a leaking oil seal which was repaired when it was brand new under warranty and also a faulty temperature gauge, also replaced under warranty, it has been a fantastic car. So reliable. I also had wonderful reliability from a Golf GLS 1500, I had it for fourteen years.
It is upsetting hearing about your Chico. It must have been thrown together during strikes! I lived for 18 years in South Africa.
I now own a beautiful dark blue Seat Toledo TdiSE which was assembled in Belgium at the VW factory. There is not even the slightest rattle or squeak and it has done over 30.000 miles in just over a year. A superb car and it is 100% reliable. It is the new Spanish rival of the new Bora (the English name), you call the Bora the Jetta 4. Well my Seat Toledo has a beautiful front, partly a cross between BMW and Alfa. It has an Audi dashboard and the rest of the car is all VW GTI steering wheel and gear lever.