Faults:
Persistent rattle in front dashboard while riding over road imperfections.
Cowling around steering column making creaking noises after a few thousand miles.
Occasional shudders in the engine.
Front suspension making loud chirping noises over bumps.
Front windshield had serious warping in the center.
General Comments:
This car is by far the most exceptional vehicle I've ever owned. It handles beautifully, the transmission is tight and really keeps you connected to the engine, and with only 190hp it has amazing performance.
The only things that seem to have gone wrong with it so far are the noises it makes, and the fact that I've not found a dealer who seems competent. I've gone to dealers in New York, Baltimore, and Oakland without finding anyone who could solve my problems right away.
The problem with the warped windshield took several months and calls directly to Volkswagen of America to have replaced. It doesn't seem they like to know there are faults with their cars.
Problems aside, I'm extremely happy with my Passat. The interior is wonderfully crafted and solid, and the seats are very comfortable and supportive. The Monsoon sound system is a bit lacking for a premium audio system, but it still sounds great.
Overall I would recommend this car to anyone looking for a sedan that's fun to drive, handles well, safe and quality built.
19th Dec 2003, 12:09
I have a Passat 2001 that had the same problem. Warped rear rotors after two years of use; not covered under VW warranty. Cost $465 to fix.