8th Mar 2012, 13:57
Sounds like you really have a problem with your dealers service department and not your Hyundai. For your comment to really be valid, you would need to give tell about what is wrong with it, how long it has been in service, etc.
Oh, and dealers are NOT required to give you a loaner, that is something that they do out of kindness and wanting to keep your business. If your car is in for warranty work however, your rental car would be compensated by Hyundai corporate and not the dealer, but that would have to be sent in with the warranty claim.
Please include any and all issues in a comment, as the majority of us LOVE our Hyundais. I have four in my family, and all of them are absolutely top notch.
3rd Oct 2011, 19:15
What were your issues?? There are a few known problems, but these are quickly fixed. Like any new model year car... You buy a new model car because YOU LIKE IT... with full knowledge that there will be "issues" to fix.
I've had 3 new cars, over the past 22 years, and some are worse than others (I know bad because I bought a '95 FORD Windstar and lived through 6 years of hell until it died on a road trip).
If you don't want to deal with "issues"... then DO NOT BUY A NEW MODEL YEAR. I have a Sonata 2.0T and enjoy every minute of it... even when I had 2 issues that were fixed, I DID get a rental for the one day they had it.
Maybe it's a dealer problem. My dealer treats me like I'm "somebody"... The car has performed well and even with the "issues"... I would recommend it.
I'm sorry you had a bad experience, and you should really contact a regional rep to get your issues taken care of. I actually picked a dealer 70 miles away from my home town, because of their reputation... and I have it serviced there as well... research the car... and then the dealer... I've been driving for 35 years... and this is by far the most fun I have had with a car.