2017 Ford Escape SE 1.5L Eco Boost
Summary:
Very low opinion given no assistance from Ford in replacing the faulty engine they are aware of
Faults:
Ford did not issue a RECALL yet, but several Technical Service Bulletins because the engine in this vehicle is faulty. Just found out mine needs to be replaced, over the 60,000 mile warranty, given a quote of $7,200. Called 1-800 FORD every day and am told there is nothing they can do to help with the expense at this time. REALLY FORD? Last person told me to keep my receipts and maybe I would be eligible for a refund at some point. REALLY? Dealer has reduced cost to about $6,200. Very disappointed in Ford right now.
General Comments:
Was happy with the vehicle; comfortable, reliable, until I discovered the bad engine needs to be replaced.
Would you buy another car from this manufacturer? No
Review Date: 15th August, 2020
18th Aug 2020, 23:12
Should have bought a Toyota.
20th Aug 2020, 01:59
Not really. Most Ford owners I know (post 2005) have far fewer problems than Toyota owners. Toyota = overpaying for the same quality.
23rd Aug 2020, 03:43
What happened to the engine that it had to be replaced?
Please let us know.
8th Oct 2022, 22:23
I have a neighbor who has 2 of these, and a friend who has one. All of them are experiencing what is being called "coolant intrusion". All are, admittedly, over 100,000 miles, but it sounds like a systemic problem to me. They are 2015 to 2017 models.
16th Aug 2020, 17:53
Looks like you got a raw deal on that used 2017 Ford Escape you bought in 2018 with over 52,000 miles on the clock. And the problem with buying used cars is you never know what the prior owner did to it or didn't do it. In the future, try to get some sort of warranty on it if you can, especially with a turbocharged engine. Turbocharged engines are great, but turbocharging creates a lot of heat and pressure on engine components. So, the cooling system, oil system and hoses have to be top notch for that little engine to survive as the miles click by. Ford sold about 300,000 of those little Escapes in 2017 in the USA. Did you get a rare lemon, prior owner neglect or just bad luck. Not sure, but something happened to that little turbocharged engine which should have lasted at least 150,000 miles.